Balance+ in MTN Eswatini – the Path to Fast and Convenient Communication With Customers!
MTN Eswatini, in partnership with Unifun, proudly introduces Balance+, an innovative communication channel designed to push the promotions of VAS and Core products to MTN customers.
By simply dialing *556#, customers can not only check their balance information, but also access highly relevant promotional messages tailored to their individual needs.
Preferred offers promoted in Balance+ can be easily activated by MTN Eswatini subscribers in the same USSD session in which subscribers were given the option to check their balance.
This dynamic feature of the Balance+ platform allows MTN to adjust USSD messages based on various criteria, including main balance, active services, language settings, tariff plan, and current location, etc.
Thus, the interactive activation and targeting options make it easy for subscribers to activate offers they really like.
We are confident that Balance+ will simplify the communication process between MTN and its subscribers and significantly enhance the company’s revenue through effective service promotion!